At Prime Azur, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people, how we use it, how we keep it secure and the conditions under which we may disclose it to others.
We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to contact@primeazur.com
Who are we?
Prime Azur SAS (referred to from now on as Prime Azur) is a luxury concierge service company providing services in real estate advices and yacht charter brokerage. Our company proudly combines global operations with local knowledge and truly personalised, responsive and uncompromising service. Our main office is registered in the city of Cannes,France.
The company is registered in France as:
SAS PRIME AZUR
Business registration number / SIRET Number: 88255948700013
VAT: FR35882559487
Registered Address: 18 Lord Byron, 06400, Cannes, France
The domain www.primeazur.com, which includes this website, are owned and operated by SAS PRIME AZUR.
How do we collect information from you?
We obtain information about you when you phone us, use our website, for example, when you contact us via our contact form or if you register to receive our newsletter.
What type of information is collected from you?
We store as little data as necessary, while amongst that the data we need to provide you with an outstanding experience.
The information that is collected depends on the medium from which the data is collected.
The cookies set for our LiveChat, Google Analytics and Search Engine Management are standard cookies, for more detail please also refer to our specific section on cookies.
How is your information used?
We may use your information to:
– process orders that you have submitted;
– carry out our obligations arising from any contracts entered into by you and us;
– seek your views or comments on the services we provide;
– notify you of changes to our services;
– send you communications which you have requested and that may be of interest to you.
These may include information about destinations, events, information, activities. We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Prime Azur will never sell any personal information to other companies for marketing purposes.
Legal basis for processing personal information
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicating with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform and undertaking marketing. We may have other legitimate interests and, if appropriate, we will make clear to you at the relevant time what those legitimate interests are.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive the occasional newsletter from us, you can unsubscribe from that newsletter at any time during one click or by contacting contact@primeazur.com
How you can access and update your information
If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: contact@primeazur.com
Subject Access Request Policy
Prime Azur is fully committed to respecting individuals’ right to access personal information held about them.
Subject access rights
Any individual who makes a valid subject access request is entitled to be:
– told whether their personal data is being processed;
– given a description of the personal data, reason for processing and whether it has been shared with any other organisations or persons;
– given details of the source of the data (where this is available); and
– given a copy of the information comprising the data.
Individuals are entitled only to their own personal data, and not to information relating to other people unless they are acting on behalf of that person. In these circumstances, written consent will be required.
Exempt information
Prime Azur may not be able to release some information. Information which is exempt from a subject access request includes:
– personal data where disclosure could prejudice the prevention or detection of crime
– management forecasts/management planning
– legal professional privilege (advice received from solicitors, for example)
– personal data identifying another person (a third party) whose details cannot be disclosed without their permission
How to make a request
In order to make a valid subject access request a clear written request must be provided by letter or email.
Proof of identification may be requested to ensure that the personal information requested is provided to the right person. Two forms of ID will be required. One must be name identification (e.g. Driving Licence, Passport or Birth Certificate) and the other – a form of address identification dated in the last three months.
Security precautions in place to protect the loss, misuse or alteration of your information. When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. All our data is securely stored on servers in Europe.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you.
Use of ‘cookies’
Like many other websites, the Prime Azur website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
If you would like to delete cookies that are stored in your web browser or instruct your web browser to refuse them, please visit the help pages of your web browser. Please bear in mind that this might have an impact on how you experience our website.
Please also refer to the third party website www.allaboutcookies.org to learn more about cookies.
18 or Under
We are concerned to protect the privacy of children aged 18 or under. If you are aged 16 or under please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Forms collecting user data
Webforms for contacting Prime Azur:
– First Name
– Last Name
– Mobile/Telephone
– Email address
– Your message
Newsletter sign up:
– First Name
– Last Name
– Email address
– Newsletter opt in
Links to this Website
Prime Azur reserves the right at its discretion to prohibit any link from another internet website or equivalent entity to materials or information on this website. Without prejudice to that, any link to material or information on this website must be neither misleading nor deceptive and must fairly indicate Prime Azur or www.primeazur.com as the destination of the link.
Copyright and Related Rights
All content, designs, text, graphics, software compilations and source codes on this website are the copyright of Prime Azur and/or its content providers.
Reproduction of part or all of the contents of this website in any form is prohibited other than for individual use only and may not be recopied and shared with a third party unless written, prior consent has been agreed. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form. Any other use of the website without prior written consent from Prime Azur is strictly forbidden.
Amendments
Prime Azur reserves the right to change or amend these website terms and conditions without prior notice.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in March 2020.